Job Duties

10.5.2010

Mood: Resolve

Positive things: Go to see Ms baby and get my tailor stuff done at the same time, had a productive group session, looked really cute today

Nicole wanted me to journal about my real duties and my imagined job duties.

Real job duties:

Check in patients

Take copay and give change

Try and get any outstanding balances

Get updates on insurance and information on certain patients

Help work in patients who do not have an appointment.

Put patients into the schedule who do not have an appointment who are going to the lab or here for an injection (flu)

Find charts

Make new patient charts

Get patients their prescriptions

Get patients the paperwork they need to get prescription refills, medical records, disability paperwork, FMLA paperwork, and handicap tag paperwork.

Be the lesion between the patients and the doctors and nurses

File charts

Pull phone messages for the nurses

So there it is. My list of duties…more or less…I may have left out all the small ones like Dr. C likes his message paper on the right instead of the left side of the chart. And I don’t feel like any of these duties are imagined. I feel like I have to remember all of them…even the small ones.

And yes, it bothers me when I forget something or make a mistake. I know I am irrational like that.  But in other ways our office is constantly changing that I try and not let it bother me when I make a mistake on those small changes. What tends to bother me more is the fact that those small daily changes are there clogging up my already crowded head.

As you can see, I have a lot to do in my job. It is very stressful with all those people coming in. That I can’t change. I can’t change the environment that I work in. All I can change in how I react to it. So if I can’t get rid of the madness outside my head, I’m going to have to work on getting rid of the madness inside of my head….all of those emotions and anxiety, and panic attacks.